As part of its mission to support major national events, the Telecommunications and Postal Regulatory Authority (ARTP) has announced the implementation of a special system for the Grand Magal of Touba 2025. This initiative aims to guarantee quality telecommunications and postal services to the millions of pilgrims expected during this major religious celebration.

A freephone number dedicated to pilgrims

The ARTP provides a toll-free number for users of postal and telecommunications services in Touba: 800 800 200. This free service will allow pilgrims to contact the regulatory authority directly in the event of malfunctions observed on the networks of postal and telecommunications operators.

This initiative demonstrates ARTP's desire to ensure real-time monitoring of the quality of services during the event and to react quickly to any technical failures.

Protective measures against electromagnetic waves

As part of its consumer protection mission, ARTP announces the implementation of Non-Ionizing Radiation (NIR) measurements in Touba before, during, and after the event. These checks aim to ensure that base stations comply with international standards regarding public exposure to electromagnetic waves.

This preventive approach is part of a global approach to protecting public health, which is particularly important in a context of high population concentration and the intensification of telecommunications equipment.

A comprehensive protection approach

The regulatory authority specifies that this approach aims to "protect populations against electromagnetic waves, while guaranteeing quality services during the Magal." This dual requirement - health protection and quality of service - illustrates the complexity of the ARTP's mission in the context of an event of this magnitude.

A service available continuously

The toll-free number 800 800 200 will be available continuously from 12:00 a.m. on August 11 to 11:59 p.m. on August 14, 2025, covering the entire Magal period. This permanent availability guarantees pilgrims constant access to the complaints and reporting service.

ARTP's traditional commitment

This system is in line with ARTP's long-standing commitment to major national events. As the press release emphasizes, "faithful to a well-established tradition, ARTP, in accordance with its missions, supports major national events in the services and benefits falling within its regulatory scope."

A wish for success for all

The Director General of ARTP, Mr. Dahirou Thiam, concluded the press release by wishing "an excellent Magal to all pilgrims", testifying to the personal and institutional commitment of the regulatory authority in the success of this major religious event.